Terms & Conditions
Contact Telephone Number: 07530 30 77 54
Contact email address:
Terms & Conditions
1. Acceptance of Terms:
Welcome to the ArtyPax online store. Please read the following terms and conditions carefully before using the website. By using this website or any sub site accessible on this website, the user (you, the customer), accepts without limitation or qualification the terms and conditions set out below and any additional terms and conditions set out in any sub site. If you do not agree to these terms and conditions you should exit the website.
2. Usage and Copyright:
2.1 You will not use the website for any purpose that is unlawful or prohibited by these terms and conditions. In accessing the website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and printing of pages of the website for personal, non-commercial, home use only.
2.2 All images, photographs, copyrights, trademarks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to, or used with permission by ArtyPax or otherwise used by ArtyPax as permitted by law.
3. Changes to the website:
ArtyPax reserves the right to:
3.1 change or remove (temporarily or permanently) the website or any part of it without notice and you confirm that ArtyPax shall not be liable to you for any such change or removal, and
3.2 change these terms and conditions at any time and your continued use of the website following any changes shall be deemed to be your acceptance of such changes.
4. Third Party websites:
This website may include links to third party websites that are controlled and managed by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such site.
5.1 Our liability for losses you suffer as a result of us breaching a contract between us is strictly limited to the price paid for the product.
5.2 We are not responsible for indirect losses which occur as a side effect of the main loss or damage, or for any losses that falls into the following categories: loss of income or revenue, loss of business, loss of profits or contracts, loss of data or waste of management or office time, loss of goodwill, disappointments or emotional distress and/or for any other loss or damage which was not reasonably foreseeable by us at the date the product was bought, however arising, and whether caused by tort (including, but not limited to, negligence), breach of contract otherwise, even if foreseeable. We are also not responsible for any damage caused to rooms (i.e. flooring, furniture, textiles etc.) or any form of clothing as a result of not coving surfaces and yourself whilst using our products.
6. Events outside our control:
Subject to applicable law, we shall have no liability to you if we are prevented from, or are delayed in performing our obligations under any contract or from carrying on our business acts, events, omissions or accidents beyond our reasonable control, including (but not limited to) strikes, lock outs, or other industrial disputes (whether involving our employees or any other party) failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or government order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, or default of suppliers or sub-contractors ("events outside our control").
ArtyPax makes no warranty that the functionality of the website will be uninterrupted or error free that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
You agree to indemnify and hold ArtyPax and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against ArtyPax arising out of any breach by you of these terms and conditions or other liabilities arising out of your use of this website.
9.1 All products shown on the website are subject to availability. If we are unable to supply you with a product for any reason, including for example because that product is not in stock or no longer available or because of an error in the price on the website we will inform you of this by email and we will not process your order.
9.2 The images of the products on the website are for illustrative purposes only. Although we have made every effort to display colours accurately we cannot guarantee that your computers display of colours accurately reflect the colours of the products. Your products may vary slightly from those images. Where products are of a selection or theme, you will receive a random selection from this theme to complete your order. You may, as a result, receive duplicates, although we do try to give as varied a selection as we can, based on the availability of stock within a theme. All possible care has been taken to ensure that every item shown on the website is accurately described. All sizes quoted on the website are approximate. ArtyPax reserves the right to offer an alternative free gift in the event that the advertised item is no longer available.
10. ArtyPax cannot accept responsibility for non-clearing of payments on orders. If payment is not cleared, your order will not be processed.
11.1 All delivery times quoted are intended as a guide only. Whilst we take reasonable steps to ensure that estimated delivery times are met, we will not accept liability or responsibility for delays caused by events beyond our control, whether from carriers or suppliers.
11.2 Unless otherwise required we may hold any order(s) where all item(s) are out of stock until all item(s) on that order(s) are available.
11.3 ArtyPax reserves the right not to deliver orders if we believe the address is not secure e.g. to a communal postal address or P.O. Box.
11.4 Item(s) ordered may be dispatched in more than one parcel and consequently may not arrive together.
11.5 Free delivery offers may be removed and/or altered at any time without notice.
11.6 ArtyPax reserves the right to (i) cancel the free delivery offer, (ii) refuse to allow any individual to participate in the free delivery offer and (iii) amend these terms and conditions.
11.7 Free delivery offers only apply to customers who meet the stated offer criteria and who have a UK mainland delivery address.
11.8 International European delivery may incur import charges and fees from the destination country. These fees and charges are the responsibility of and are to be met by the customer. ArtyPax has no liability regarding these costs.
11.9 All prices and payments are shown and taken in GBP. It is the responsibility of the customer to use a reliable currency convertor to know what their cart total is in their own currency before procedding with completing checkout and payment being processed.
12. Payments & Refunds:
12.1 ArtyPax uses Wix Payments and PayPal (‘payment processor’) to collect and process payments for orders. In accordance with distance selling laws refunds will be processed for orders if contact is made by the customer within 14 days of the original purchase date and all items of the original order are returned in an unused, re-saleable condition and with all original packaging, where possible (Cancelled orders can be made within 7 days commencing the day after the day the order was received, quoting the order number). The refund amount will then be processed within 14 days of our receipt of the items (in the above stated condition). Return postage is to be paid by the customer and proof of postage is recommended.
12.2 Any orders placed by a customer in error will be refunded, if a cancellation request is emailed within 7 working days commencing the day after the day the order was received quoting your order number, minus any non-refundable fees applied to the original order value by the applicable payment processor.
12.3 If an item arrives damaged contact must be made by the customer within 28 days. A refund processed or a replacement arranged. If a replacement is issued and there are any further exchanges on the same order the postage cost will be charged again.
12.4 Refunds can only be made to the original purchaser. Refunds cannot be made on any commissioned or personalised item(s). Please refer to our refund policy for more information.